1. Introduction
Welcome to Staunch Crab Anglers Apparel (“we,” “us,” or “our”) Online Store. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with Australian privacy laws.
2. Information We Collect
We may collect various types of information from you, including:
2.1. Personal Information: This may include your name, email address, postal address, phone number, and other personally identifiable information that you provide when making a purchase or creating an account.
2.2. Payment Information: When you make a purchase, we collect payment information, including credit card details, to process your transactions securely.
2.3. Browsing Information: We may collect information about your IP address, browser type, device information, and how you interact with our website or mobile app. We may also use cookies and similar technologies to enhance your browsing experience.
3. How We Use Your Information
We use your information for the following purposes:
3.1. Order Processing: To process and fulfill your orders, including shipping, returns, and customer support.
3.2. Communication: To communicate with you about your orders, provide updates, and respond to your inquiries.
3.3. Marketing: To send you promotional materials, newsletters, and offers that may interest you. You can opt out of these communications at any time.
3.4. Analytics: To analyse and improve our Services, track user trends, and gather demographic information.
4. Information Sharing
We may share your information with third parties in the following circumstances:
4.1. Service Providers: We may share your information with trusted service providers who assist us in delivering our Services, such as payment processors, shipping companies, and marketing agencies.
4.2. Legal Compliance: We may disclose your information to comply with legal obligations, respond to legal requests, or protect our rights, privacy, safety, or property.
5. Your Rights
You have certain rights regarding your personal information under Australian privacy laws:
5.1. Access and Correction: You can request access to and correction of your personal information held by us.
5.2. Opt-Out: You can opt out of marketing communications by following the instructions provided in our emails or by contacting us.
6. Security
We take reasonable measures to protect your personal information, including data encryption and access controls, but we cannot guarantee absolute security.
7. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes as required by law.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact our team below.