At Staunch Crab Anglers Apparel, we strive to provide you with top-quality products. We understand that sometimes issues may arise, and we are here to assist you. Please take a moment to review our Returns Policy:
Faulty Merchandise: We accept returns for faulty merchandise. If you receive a defective or damaged item, please contact us here within 5 days of receipt. We will assess and advise you of the outcome. If the item is deemed faulty, we will either refund or replace your faulty item.
Change of Mind or Wrong Size: We understand that occasionally a change of mind or sizing issue may occur. In such cases, we will assess your request on an individual basis. Please reach out to us here, and we will do our best to assist you.
Processing Time: Please allow up to 10 business days for us to process query. Your patience is greatly appreciated during this period.
Restocking Fee: Returned merchandise may be subject to a restocking fee, which will be assessed based on the nature of the return. We will provide you with details regarding any applicable fees when processing your return request.
Condition of Returned Merchandise: We can only accept returns for merchandise that is in its original condition and packaging. Please ensure that items are unwashed, unworn, and have all original tags attached.
Claims Period: Claims for issues with merchandise must be made within 5 days of receiving the product. Please inspect your items promptly upon receipt and reach out to us if you encounter any problems.
If you have any questions or need to initiate a return, please don’t hesitate to contact our Customer Support team here. We are here to assist you and want to ensure you are satisfied with your shopping experience at Staunch Crab Anglers Apparel. Your trust and satisfaction are important to us, and we thank you for getting Staunch!